Saturday, December 7, 2019

Organizations Royal Bank of Canada

Question: Discuss about the Organizations Royal Bank of Canada. Answer: Introduction: Oral communication is one of the fundamental approaches, required to narrow the miscommunication and increase the efficiency of the integrated system of any organization. Organizations like Royal Bank of Canada (RBC) have thousands of employees and deal with millions of customers; thus obtaining an uninterrupted oral communication is mandatory to maintain the continuous flow of the service (Hamilton 709). Moreover, if the employees of an organization get a verbal declaration of a particular activity it helps them to understand the procedures and requirement of the activity more clearly prior to the operation of that task. It is not necessary that oral communication should be maintained with between the supervisor and the staff of an organization. This is a pivotal approach that should be firmly adopted by the employees to hold a successful relation with their co-workers and clients. As the managers are required to communicate verbally with the employees to eradicate any confusion, the colleagues are also required to communicate with that particular co-worker to help him out from the crisis (Argenti 589). Apart from that, oral communication is the first approach towards a customer that reflects the quality of the service for an organization. If the employees fail to communicate with the clients then it can consequence to a non-functional and unsuccessful relation between the organization and the consumers. Hence, from these aspects, it can be said that oral communication is one of the pillars of an organization that makes its structure stable. Reference list: Argenti, Paul A.Corporate communication. McGraw-Hill Higher Education, 2015. Hamilton, Cheryl.Communicating for results: A guide for business and the professions. Cengage Learning, 2013.

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